Course
Remote Working 101 (101iAM0036)
Workplace Safety
/
Health and Well-Being
Remote Working 101 (101iAM0036)
FREE COURSE! The world is changing fast. Many of us are working from home for the first time and discovering the challenges this can bring. Whether you’re a total newbie or remote working veteran, you will benefit from these 10 essential...
Coaching Essentials (CE011)
Organizational Development
/
Coaching
Coaching Essentials (CE011)
Take this short final survey after completing Introduction to Coaching, Using Coaching Models, Establishing a Coaching Culture, Building Trust and Rapport, Asking the Right Questions, The Art of Listening (for Coaching), The Power of Silence, The...
Cybersecurity Basics (CS006)
Workplace Safety
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Cybersecurity
Cybersecurity Basics (CS006)
Take this short final survey after completing The Power of a Strong Password, The Danger of Viruses and Malware, Keeping Your Data Safe, Keeping Your Mobile Safe, & The Risks of Ransomware to receive your Cybersecurity Basics Certification....
Customer Service Essentials (CSE11)
Organizational Development
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Customer Service
Customer Service Essentials (CSE11)
Take this short final survey after completing Managing Customer Service Across Channels, The Importance of Brand, Customer Relationships, Customer Loyalty, Effective Problem Solving, Handling Complaints Gracefully, Cross-selling and Up-selling,...
Training Your Team (LNE06)
Training
Training Your Team (LNE06)
Take this short final survey after completing The Psychology of Learning, Learning Styles, The Power of Microlearning, Defining Learning Objectives, & Learning ROI to receive your Training Your Team Certification. Congratulations! <5 min.
Marketing Essentials (ME011)
Organizational Development
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Marketing
Marketing Essentials (ME011)
Take this short final survey after completing Your Shop Window - Your Website, Do Your Research (Brand and Product), Know Your Customers, The Power of Social Media, Curating the Right Content, The Role of Partnerships, Brand Ambassadors, The...
Outlook Online Essentials 2020 (OD001)
$10.00
Organizational Development
Outlook Online Essentials 2020 (OD001)
Communicate Anywhere With Outlook Online, the Web-Based App For Managing Emails, Calendars, and People Sometimes you need a quick way to get to your “stuff” no matter where you are. Outlook Online, also called the Outlook Web App (OWA),...
Nurturing a Collaborative Environment (TWE11)
Organizational Development
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Collaboration
Nurturing a Collaborative Environment (TWE11)
Take this short final survey after completing The Power of Teamworking, Setting Common Goals, Collaboration, Celebrating Differences and Diversity, Building Trust and Respect, Roles and Responsibilities, Communicating Openly, Encouraging...
Persevere During Setbacks (VD092)
$10.00
Persevere During Setbacks (VD092)
"Persevering when bad things happen isn’t always easy. Sometimes the negative event seems too big to overcome, causing us to get stuck and to not move forward. Other times our emotions get the better of us and cloud our judgment. This is not...
Clear and Concise Emails (VD095)
$10.00
Clear and Concise Emails (VD095)
"Sending and receiving emails have become an integrated part of how we work. It’s an essential tool few can live without; and yet with all the advantages email provides it has some drawbacks too. We all know that once we hit send our email is...

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