Course
Remote Working 101 (101iAM0036)
Workplace Safety
/
Health and Well-Being
Remote Working 101 (101iAM0036)
FREE COURSE! The world is changing fast. Many of us are working from home for the first time and discovering the challenges this can bring. Whether you’re a total newbie or remote working veteran, you will benefit from these 10 essential...
Introduction to Coaching (CE001)
Organizational Development
/
Coaching
Introduction to Coaching (CE001)
When thinking about coaching, you may imagine a gym teacher on the basketball court or a therapist helping someone work through a phobia. Although these roles have “coach” in their title, what they’re actually doing is “managing.”...
Using Coaching Models (CE002)
$10.00
Organizational Development
/
Coaching
Using Coaching Models (CE002)
If you understand the difference between managing and coaching and you’ve practiced pointing out employees’ strengths, then you’re already a better listener than most managers out there! For managers and leaders, coaching is key to...
Establishing a Coaching Culture (CE003)
$10.00
Organizational Development
/
Coaching
Establishing a Coaching Culture (CE003)
Coaching is a brilliant one-on-one technique that you bake into your relationship with employees to encourage them to learn. It’s not only important for you to coach your staff, but for all staff to understand this skill, because coaching and...
Building Trust and Rapport (CE004)
$10.00
Organizational Development
/
Coaching
Building Trust and Rapport (CE004)
Coaching is a brilliant tool that managers use to maximize staff potential. By using your relationship with employees, you can encourage them to learn. But, if you don’t have a reasonable relationship with your employees to begin with, you...
Asking the Right Questions (CE005)
$10.00
Organizational Development
/
Coaching
Asking the Right Questions (CE005)
Have you ever been on a date with someone that did nothing but talk about themselves? Yep, we’ve all been there. They may have impressed you with funny stories, but they didn’t ask you any questions or take an interest in your life. Of...
The Art of Listening (for Coaching) (CE006)
$10.00
Organizational Development
/
Coaching
The Art of Listening (for Coaching) (CE006)
If you want to find out how a person feels, or what they think, the best place to start is with a conversation. That’s only the beginning though. If you really want to figure out how they tick, you’ll need to listen and not just hear what...
The Power of Silence (CE007)
$10.00
Organizational Development
/
Coaching
The Power of Silence (CE007)
Have you ever been in a situation that has blown up because of something someone has said? You know that if they’d just taken a few moments to think about what they were going to say, they could have avoided all kinds of trouble. Sometimes,...
The Importance of Goal Setting (CE008)
$10.00
Organizational Development
/
Coaching
The Importance of Goal Setting (CE008)
Setting goals is a great way to get things done more effectively. Whether it’s in or outside of work, having clear goals gives you a purpose, and helps concentrate your mind on the steps you need to take in order to reach them. Whoever you...
Creating Accountability (CE009)
$10.00
Organizational Development
/
Coaching
Creating Accountability (CE009)
Ever heard the phrase “the buck stops here”? US President Harry S. Truman had a sign saying just that on the Oval Office desk at the White House. It meant that he was ultimately accountable for the decisions that he made. Accountability...